At Akt Archives, we want you to be completely satisfied with your purchase. That’s why we offer a 14-day free return period starting from the day you receive your package.
To return an item, please contact us within 14 days of delivery. Returns are sent at the buyer’s expense, and shipping costs are the responsibility of the customer.
We cannot accept returns if:
- The 14-day return period has expired.
- Items are not securely packaged.
- Items have been exposed to odors, such as smoke.
- Items are no longer in their original condition.
Contact out Instagram: @AKT_ARCHIVES with your order number, and we’ll guide you through the return process.
Note: Items purchased in our physical store are not eligible for return.
To help protect the environment, we ship all our products in recycled packaging. This means that bags and boxes may have been used before, but they are always functional and provide the same protection as new packaging.
All orders are carefully packed and shipped within 1–3 business days after dispatch, ensuring a smooth and reliable delivery experience.
Privacy Policy
Last updated: August 21, 2025
This Privacy Policy describes how Akt Archives (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.aktarchives.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we process.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal, regulatory, or operational reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from a variety of sources, depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
- Communicate with you
- Provide, maintain, and improve our Services
- Comply with applicable laws
- Enforce our terms of service
- Protect our rights, our Services, and our users
What Personal Information We Collect
Information You Provide Directly
When you interact with our Services, you may provide us with:
- Contact details: name, address, phone number, and email address
- Order details: billing and shipping address, payment confirmation, phone number, and email
- Account details (if you create an account): username, password, and other security-related information
- Customer support details: information you provide when communicating with us
You are not required to provide personal information, but doing so may prevent you from accessing certain features.
Information About Your Usage
We may automatically collect information about your use of our Site (“Usage Data”), such as:
- Device and browser information
- IP address and network information
- Interaction with the Site and Services
We may use standard technologies such as cookies and tracking pixels for this purpose.
Information from Third Parties
We may also receive information about you from third parties, including:
- Payment providers (for processing transactions)
- Shipping providers (for delivery purposes)
All information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information
We use your personal information for purposes including:
- Providing Products and Services: to process orders, handle payments, arrange delivery, manage returns/exchanges, and maintain your account.
- Marketing and Communications: to send you promotional content, special offers, and updates about our products or Services (where permitted by law).
- Security and Fraud Prevention: to protect against fraud, unauthorized access, or illegal activity.
- Customer Support and Improvement: to answer your inquiries and improve your experience with us.
How We Disclose Personal Information
We may share your information in limited circumstances, such as:
- With service providers (e.g., payment processors, shipping carriers)
- With business partners for marketing (only with your consent)
- As required by law or legal process
- To protect our rights, property, or users
We do not sell your personal information.
Children’s Data
Our Services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe we have collected such information, please contact us to request deletion.

Security and Retention
We use reasonable safeguards to protect your information, but no system is 100% secure. We recommend you keep your login details private.
We retain your personal information only as long as necessary to provide our Services, comply with legal obligations (such as accounting laws), resolve disputes, and enforce agreements.

Your Rights
Depending on where you live, you may have rights regarding your personal data, including the right to:
- Access the information we hold about you
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent (where applicable)
- Request data portability
- Opt out of marketing communications
You may exercise your rights by contacting us at Instagram: @AKT_ARCHIVES
International Users
If you access our Services from outside Denmark, please note that your information may be transferred and processed outside your country of residence. We rely on appropriate safeguards (such as EU Standard Contractual Clauses) when transferring data internationally.

Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Akt Archives
Instagram: @AKT_ARCHIVES
Address: Møllergade 12, 5700

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